Six Worst Mistakes in Small Business Oursourcing

1. Not clearly defining the desired results and how they'll be measured.
2. Not talking to a provider's current and former clients.
3. Failing to consider the long-term relationship dynamics.
4. Signing a standardized, multi-year contract.
5. Not planning up front for how the relationship might end.
6. Treating the provider as an outsider

Source: Michael F. Corbett & Associates, Ltd.