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Ask
the Expert
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| Published
Author Rod Davis Answers Your Questions... |
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| Questions: |
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| Answers: |
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| Our
supply usage is out of control! Do you have any recommendations to
cut office equipment costs? |
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| The
first critical step to controlling costs is to first define each
and every operating cost component and determine the per page output
cost by each device. From there, management can formulate a cost
reduction strategy to assess and reduce each individual cost area.
It is rare for an organization to have the internal resources or
technologies to define these costs. CopierExpert has spent 10 years
refining the process of auditing, procuring and managing office
equipment, thereby lowering production costs in both the short term
and long term for our clients.
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| My
company is looking to purchase three new copiers, and I am inundated
with all the options. What is the difference between digital and
what I currently have? Are they more expensive and what are the
benefits? |
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| Digital
copiers can receive and produce an electronic document, in contrast
to an analog copier which can only produce a copy of a hard image.
Digital copiers also can serve as a printer, fax, and scanner lowering
the amount of actual devices necessary within your office. Digital
copiers also offer a lower per page output cost than other devices
which substantially reduces operating costs in high volume environments.
In addition, many digital copiers offer scan to file and scan to
email features, allowing users to store documents electronically,
cutting down on filing costs and administration duties. Another
bonus is replacing faxing with scanned images and email to desired
recipients, thus cutting down on telephone charges.
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| As
Records Manager, I have been told to cut my department's expenses.
I cannot reduce my staff, and the other large expense I have is office
equipment expenses. What options do I have? |
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| Ouch!
It sounds like you could use our expertise with an equipment expense
analysis to benchmark output costs by device within your department.
Copier Expert has concluded in our audits that equipment operating
costs are 20% to 40% higher than necessary. In addition, digital
features such as scan to file and scan to email should reduce costs
in secondary areas such as human resources, filing space and telephone
charges. Keep your staff and lower your production costs with our
Copier Procurement Experts.
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| I
want to purchase a color copier but when I look at the prices, I hesitate.
Based on my volume, should I purchase a new machine? |
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| Volume
is the critical component in determining whether to buy and what
to buy. Also it is important to note what you are producing either
hard copy or electronic format. If electronic, it might be best
to look at a color copier. Typically color printers are much less
expensive, from a total cost standpoint, than a color copier. However,
if you're making thousands of prints or need to produce from a hard
copy, a color copier would be the choice. Also you should consider
the cost of outsourcing. CopierExpert is offering a free one hour
consultation where questions such as this can be addressed. Click
here for more information.
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| Who
does CopierExpert represent? |
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| We
work exclusively for our customers. We are objective in gathering
and presenting all reports to our customers. We do not have any
predisposition to brands of equipment or Vendor. We are Vendor Neutral
Copier Consultants.
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| How
is CopierExpert paid? |
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| CopierExpert
is compensated exclusively by its customers. CopierExpert accepts
no gratuity or compensation from ANY other source.
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| Our
copiers frequently jam. The service person suggests we upgrade our
copier. After hours of research I am more confused than ever and overwhelmed
with information. Can your company offer recommendations? |
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| Surprise,
Surprise! Please don't feel alone, your scenario is typical of what
most buyers experience. After spending hours and sometimes days
researching the copier procurement field, the majority of buyers
we work with end up in the same confused state. Salespeople are
trained to make you believe that they have the best products and
features, and during their sales pitch process, buyers get spun
in circles of misleading and inaccurate claims. That is why CopierExpert
created a defined set of buying processes to take the spin out of
their sale. We work with clients to understand their specific office
needs, and then develop equipment standards accordingly. We create
a Request For Quotation (RFQ) based on your predefined needs and
standards which suppliers then bid on. Once the process is completed
CopierExpert's Bid Analyzer allows clients to easily compare each
vendors accurate bid, side by side.
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| Does
Outsourcing really work? Am I better off keeping my operations in-house? |
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| It
would be pretty difficult to beat the cost efficiencies CopierExpert
has created through the use of technologies. Therefore, we offer
all clients a 100% savings guarantee. We have 10 years invested
in defining and programming our web based system to evaluate, acquire
and manage copier printer environments. In addition, we "leave
no stone unturned" in creating terms and conditions to protect
our clients interests for the entire term of the supplier relationship.
We Guarantee outsourcing with CopierExpert will reduce your productions
costs!
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| Can
CopierExpert help me evaluate my current equipment? |
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| Yes.
CopierExpert can review your current maintenance agreement and usage
to determine if any changes in the maintenance agreement, now or
at the next renewal, could save you money. Our asset
management tools can help you evaluate service and cost
issues, as well as provide you with valuable information to use
during future acquisitions.
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| I
do not plan on owning my equipment and/or I am on a fixed cost-per-copy
plan. How can CopierExpert help me? |
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| Even
if you do not own the equipment and your costs are fixed, you still
need the equipment to perform. Our asset
management system can help you proactively track and
manage service issues including usage, down time, vendor service
response times, parts replacement, and evaluate whether costs are
meeting your contract expectations.
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